Privacy Policy

At Cablike, your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable Spanish data protection laws. Cablike is a service operated by the Asociación TRINDIA, with CIF G70944053

and registered office at [Legal Address of TRINDIA].

For any queries regarding your data or this privacy policy, please contact us at hello@cablike.com.

Data We Collect

To provide our premium airport transfer services, we collect the following personal data:

  • Full name and surname
  • Email address
  • Phone number
  • Social media profiles (optional, for login or communication)
  • ID number (to verify the customer identity for legal purposes)
  • Flight details (including flight number, dates, and times)
  • Accommodation details (hotel or rental address for pickup or drop-off)
  • Payment information (for booking fees)
  • Special preferences or requests (e.g., choice of driver gender, vehicle type, etc.)

Purpose of Data Collection

The data we collect is necessary to:

  • Provide the service: Manage and confirm your airport transfers, including pickup and drop-off at Aeropuerto AGP Málaga.
  • Monitor your flights: Ensure we adjust the timing of your transfers based on real-time flight information.
  • Personalize your experience: Tailor our services to your preferences, such as selecting vehicle type or driver preferences.
  • Payment processing: Process the required management fees for our premium and standard services.
  • Communication: Provide real-time updates and customer support through our AI-powered assistant.

Legal Basis for Data Processing

We process your personal data on the following legal grounds:

  • Contractual necessity: To fulfill the services you have booked with us.
  • Legitimate interest: To improve the efficiency and quality of our services.
  • Consent: For specific uses, such as marketing communications (which you can opt out of at any time).

Data Sharing

We may share your data with third-party service providers (e.g., drivers, flight tracking services) only to ensure the successful execution of the transfer. These providers are required to comply with data protection regulations and can only use your data for the specified purposes.

We do not sell or trade your personal data with any third parties.

Data Retention

We retain your data only for as long as necessary to fulfill the purposes for which it was collected, and as required by law. Personal data related to airport transfers will be kept until the service is completed, after which it will be securely stored in case of future bookings or legal obligations.

Your Rights

You have the following rights regarding your data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: You can request corrections to any inaccuracies in your personal data.
  • Erasure: You can request the deletion of your data, subject to certain legal limitations.
  • Restriction: You can request to limit the processing of your data in certain circumstances.
  • Data portability: You can request that your data be transferred to another service provider.
  • Objection: You can object to the processing of your data for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us at hello@cablike.com.

Data Security

We implement strict technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. This includes encryption protocols and secure data storage solutions.

Cookies

Our website uses cookies to enhance the browsing experience and provide personalized services. For more information, please refer to our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy to reflect changes in legal or operational requirements. We recommend checking this policy periodically to stay informed about how we are protecting your data.

Contact Information

For any questions or concerns about this Privacy Policy or your data rights, please contact us at:
Email: hello@cablike.com